Tutorial videos to empower your users

Informative, cohesive and professional screen capture videos that reduce support time, increase user satisfaction and drive product adoption.

Trusted by SaaS applications of all sizes

    • Maxio
    • Streamy
    • StitchHub

Why VidStep?

I specialise in tutorial video production for SaaS applications

Improve your customer experience with tutorial videos.
From marketing to onboarding and customer support, tutorial videos improve your customers experience with your product.

Marketing & Sales

With engaging animations and clear calls to action, these videos will highlight your software's key features and showcase its full potential, presenting it in the best possible light.

Onboarding and Training

Incorporating tutorial videos into the onboarding process streamlines the learning curve, helping users quickly understand key features and navigate the software with confidence.

Customer Support

By empowering customers with easy-to-follow instructions, tutorial videos can significantly lower the need for live customer support, cutting down on associated costs.

My core principles for engaging videos

Your customers want to learn, they just need a little help to keep them watching.

Custom title cards which conform to your brand guidelines will introduce the video topic, along with interim cards to emphasise sub-sections or key features throughout the video.

A tailored service to match your team's skills

I offer a range of services to complement your in-house skills.
Let me know which parts of the process you have covered, and I can provide a quote for the rest.

Screen Capture

4k screen capture footage of your software.

Show the software in action with a clear, step-by-step guide, reducing confusion and providing a more engaging learning experience than static text or images.

Animation Assets

Custom animations that conform to your brand guidelines.

I will create custom animations that conform to your brand guidelines. These assets will be delivered seapartely to the whole videos so they can be used in other promotional material as well as the tutorial videos.

Script Enhancement

Consultation to improve your video scripts.

A fresh perspective from someone unfamiliar with your software can uncover potential stumbling blocks for new users. My impartial view will refine your scripts and ensure your videos effectively guide customers to maximise their experience.

Voice Over Recording

High quality, friendly voice recording.

With clear, engaging narration, your audience will stay focused and confident, ensuring a seamless learning experience that improves user satisfaction.

Stock Video & Music

Industry-standard commercially licensed asset library.

Incorporating carefully selected stock footage and background music will give your videos a polished, professional look. I’ll source content that aligns with your brand and integrates seamlessly into your company’s style.

Social Media and Ads

Reuse VidStep videos across your social media accounts.

The assets created during this project can be used in any video your company produces, including social media posts, other marketing, and even on your website.

I'm Grace Vasey,
a freelance video editor and motion graphic designer.

I pride myself on simplifying complex ideas through clear, engaging content. With a background as a biology researcher, I bring a sharp eye for detail and precision to every project, ensuring that even the most intricate topics are easy to grasp.
I am dedicated to helping clients share their message clearly and effectively, creating videos that have both substance and style.
When I'm not on my computer, I can often be found knitting my own clothes or climbing walls at my local gym.

Get a quote

To start the process, fill out my kick off form and I will get back to you with a quote

Tell me about your project